Services

Our Services

Respiratory Assessments by a qualified respiratory therapist
Prompt and efficient delivery of equipment and supplies
Courteous and efficient customer service and best selection and regular maintenance of equipment…more
For Oxygen - 24 Hour on-call service for equipment questions or problems

Policies and Procedures

Our client care policies and procedures are aligned with standards of care from the College of Respiratory Therapists of Ontario.

Our policy and procedure manual addresses the following:

Client care
Human Resources
Distribution and Inventory Control
Emergency Response
Equipment Management
Infection Control
Continuous Quality Improvement
Risk Management
Governance

Customer Satisfaction Program

Our customer satisfaction program includes processes to address the following:

Complaints
Compliments
Resolution
Recognition
Customer Satisfaction Questionnaire
Post O2 set up
Post CPAP set up

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